Change name request successfully sent

Your name change request was successfully sent.

You were charged the change name service fee, which currently is 3,00 € per ticket.

Please read carefully the update emails you will receive.

We remind you that in order to complete the name change request for your ticket, you must send it to the following address:

Ticketmaster Italia srl

Via Pietrasanta, 14

20141 Milan, Italy



Please note: the name change request will not be completed until we receive your ticket. It is mandatory to send every single ticket for which you wish to change the name. If you do not send us your ticket, you will not be entitled to a refund of the change name service fee.

Once we have received and checked the accuracy of the data, we will proceed to finalise your change name request. You can always check the status of your requests in your account on in the section "My Requests".

If your ticket change name is not successful in 30 days from the event, we will send it back to you according to an available delivery method.


Thank you for choosing us.

Ticketmaster Italia

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